The owners of our company have been dominant operators in the property protection market – particularly within the retail segment – for 20 years. Their names hallmark the initiation of several systems and processes that later on became pervasive in the field, thus proving their usefulness.

The structure of our company was formed, basically, by taking into consideration the demand of providing maximum service for the Clients. It is our business philosophy, that only with a satisfied client we can create a long-term partnership. In order to achieve this, it is crucial to keep direct, continuous contact with the Clients, by means of which we can immediately react to customer demands, requests, and act accordingly without losing time.

With the help of our customer-oriented attitude mentioned above, our customer satisfaction level is high above the market average.
The services we provide demand trust to such a great extent that go beyond the usual customer-service provider concept. Today, our activity covers complex services (e.g.: representation before court and other authorities), that – by utilising our effective and concerted action – disburden the customer of significant issues.
In order to guarantee quality work we monitor our services; we operate a separate internal monitoring group. Our activity complies with the regulations of ISO 9001 : 2009 quality management system.

The standards we apply guarantee the working processes to be traceable and regulated.

Our senior staff include ex-police officers, and others with professional background, all of them obtained a higher education degree. The experience they have acquired during their professional careers also guarantee the order, discipline, definiteness and professional expertise present in our company.

Continuous development is the other important keystone of our company philosophy, that, among others, means regular trainings for our senior and executive staff. During these occasions general and special, theoretical and practical situational education is carried out.
We have a binding professional liability insurance – annually totalling 100.000.000 HUF – for our services. In the event of a customer demand we modify our company’s liability insurance to the requested value.

In the course of company management, we consider it to be our most important task to carry out professional work on a surpassingly high level, and to perfectly satisfy customer demands.

The management of KT Sec. Kft.